shipping and returns

Shipping

All packages are shipped via USPS First Class, unless weighing over 13 oz. In this case, they’ll be shipped USPS Priority. Orders generally ship within 1-3 business days of purchase. For dye to order purchases, please allow 3-4 weeks for shipment.

You will receive an email notification as soon as your item is packaged and ready to ship, along with a tracking number. Tracking info may take 1-2 days to appear on the USPS web site. International shipments cannot be tracked after they have left the US. 

Need it fast? Please contact me to discuss speedier shipping options.

Customer is responsible for shipping and handling costs. Regarding return shipping, please see our refund/exchange policies below.

Virginia residents will have a 4% sales tax added to their order during checkout.

{ INTERNATIONAL CUSTOMERS  }
All outgoing international packages must be marked as “merchandise”. Customers ordering from outside of the United States are responsible for the payment of any international customs fees and/charges that may apply. Please review your post office and customs policies.

 

Returns

Orders may be returned within 7 days of receiving your yarn in their original, skeined condition. There will be 5% restocking fee and shipping is not included in the return. Returns may be mailed to:

Little Fox Yarn
PO BOX 226
Hanover VA 23069-9998